 |  |
 | |
Frequently Asked Questions
RETURNS:
We do not have a minimum order................We Drop Ship
If you are not 100% satisfied with your purchase, you have 15 days to return the product for a refund or exchange. However, there will be a 20 % restocking charge for all returns that are not factory defective. If you should choose to send your purchase back for a refund; we will credit the same credit card or gift certificate used to place the order. If you return your purchase for an exchange, we will credit the credit card or gift certificate used to place the order and place a new order. We are not responsible for lost packages nor are we responsible for the cost of returning an item back to us. Please email rmiddle@cox.net for a return authorization number. (Without this your product may not be accepted in returns department).
Send your returns to:
All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting us at sales@wholesalestockroom.com DO NOT SHIP anything back without authorization.
Wholesale Stockroom, 10970 W Tonto Lane, Sun City, AZ 85373
We cannot refund your original shipping charges. The returned merchandise will be credited to your credit card.
Special Return Instructions for factory defective merchandise: • Please pack the item in its original package and write a note about the problem. • Send it item back to us via UPS / FedEx to the address shown above. (We are not responsible for packages not received. Please insure your package for the full value of the item being returned.)
Thank you. If you have any questions, please call us at (877) 284-7823
Click here for more details
We do not have a minimum order................We Drop Ship
If you are not 100% satisfied with your purchase, you have 15 days to return the product for a refund or exchange. However, there will be a 20 % restocking charge for all returns that are not factory defective. If you should choose to send your purchase back for a refund; we will credit the same credit card or gift certificate used to place the order. If you return your purchase for an exchange, we will credit the credit card or gift certificate used to place the order and place a new order. We are not responsible for lost packages nor are we responsible for the cost of returning an item back to us. Please email rmiddle@cox.net for a return authorization number. (Without this your product may not be accepted in returns department).
Send your returns to:
All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting us at sales@wholesalestockroom.com DO NOT SHIP anything back without authorization.
Wholesale Stockroom, 10970 W Tonto Lane, Sun City, AZ 85373
We cannot refund your original shipping charges. The returned merchandise will be credited to your credit card.
Special Return Instructions for factory defective merchandise: • Please pack the item in its original package and write a note about the problem. • Send it item back to us via UPS / FedEx to the address shown above. (We are not responsible for packages not received. Please insure your package for the full value of the item being returned.)
Thank you. If you have any questions, please call us at (877) 284-7823
International Shipping Now Available!
We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.
Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.
This process saves international customers up to 82% off typical international shipping rates.
Click here for more details
